Privacy Policy

1. Introduction

FesWeb ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fesweb.design or use our design services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Contact us through our contact forms
• Subscribe to our newsletter
• Purchase our services
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone, address)
• Company information
• Payment information (processed securely through third-party providers)
• Project requirements and preferences
• Communication records

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our design services
• Processing transactions and managing orders
• Communicating with you about projects and services
• Sending you marketing communications (with your consent)
• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Website hosting and maintenance
• Email marketing services
• Analytics and reporting
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal process
• Government requests
• Protection of our rights and property
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access or disclosure
• Alteration or destruction
• Loss or misuse

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at info@fesweb.design.

8. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: